DEAR SUNSET FAMILY...
We hope that you are faring well in these challenging times and staying safe and healthy.
In the past weeks, we have carefully evaluated the current state of affairs and imagined all possible scenarios within the realm of festivals where we can provide a safe and free-flowing environment to express ourselves. In order to ensure everyone’s health and possibility to participate, we have decided to postpone this years' Sunset Campout to 2021.
Our hearts are heavy, as we love nothing more than producing an unforgettable weekend together, dancing, and communing along the Feather River in Belden Town. In times of challenge, it's our ability to stay connected, positive, and creative that enables us to endure. We've been brainstorming ways to bring our community together so please look out for our new "Sunset In Place" series via our social media feeds, follow the hashtag #SunsetInPlace for more on that.
TICKETING: (Keep, Refund, Donate)
Please know that ALL festival, parking, and early entry passes are available for a 100% refund through our ticketing partner, Resident Advisor. As of now, we have incurred about $20,000.00 in expenses that we will not be able to recoup this year. Sunset Campout is a grassroots production that does not rely on sponsorship to cover costs. We’ve already had a few people offer to donate their ticket money back to us and we couldn't be more humbled by the generosity. We have outlined all the options that will help us keep the Sunset vibe alive this year and for the next time we are able to unite in person under a common groove. You are free to decide what works best for you currently.
To keep your ticket, head to your order in the “My Tickets” section and click "Keep Tickets". Your tickets will be valid for the 2021 edition of Sunset Campout - July 23-26, 2021.
If you prefer a refund, there will also be a "Refund Tickets" button in your order history. Click this and a refund will be processed back into the bank account used to purchase your tickets. Refunds can take up to 5 working days to land in your account.
If you would like to donate your ticket, please click “Donate to Save Our Scene”. By clicking this you are donating this year's tickets to help the Sunset core stay afloat and will receive priority ticketing options for next year.
If you would like to donate a portion of your ticket, you will not be able to use the RA refund tool. Instead please follow these instructions:
1. Contact RA using their contact form: HERE
2. Select "I want a refund"
3. Select the order number associated with your Sunset Campout tickets
4. Submit request, RA support team will get back to you shortly to assist with your partial refund
Please note these options are only available via the website and not in the mobile app.
After May 27th, tickets will automatically be applied to Sunset Campout 2021
If you have any questions please feel free to reach out to us at our general email box: HERE
Until then, be well, and take care of each other!